Privacy Policy

Last updated: 31 July 2026

BU Studio ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect your information when you visit our website, contact us, book sessions, or use our gym classes and personal training services.

1. Information We Collect

We may collect the following information:

Contact and booking information

• Name
• Email address
• Phone number
• Booking details
• Any information you provide when making an enquiry or booking a session

Payment information

• Payment details required to process bookings, memberships or services
• Transaction information relating to purchases made with BU Studio

We do not store full payment card details. Payments are processed securely through trusted third party payment providers.

Customer account information

• Account details required to manage your bookings, memberships or access to BU Studio services
• Booking history and interactions with our services

Website information

When you visit our website, we may collect information through cookies and analytics tools, including:

• IP address
• Browser type and device information
• Pages visited and website usage data
• How you interact with our website

This helps us improve our website experience and understand how visitors use our services.

2. How We Use Your Information

We use your information to:

• Manage bookings for gym classes and personal training sessions
• Process payments and memberships
• Communicate with you about your bookings, enquiries or services
• Provide customer support
• Improve our website, services and customer experience
• Send relevant updates about BU Studio where you have given permission to receive them
• Maintain accurate business records

3. Cookies

Our website uses cookies and similar technologies to improve functionality and understand visitor behaviour.

Cookies help us:

• Remember preferences
• Analyse website traffic
• Improve website performance
• Understand how customers find and use our website

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

4. Sharing Your Information

We will never sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

• Payment providers
• Booking and membership platforms
• Website hosting and analytics providers
• Service providers who help us deliver our services

These organisations are required to protect your information and only use it for the purposes we provide it for.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

While we work to keep your information secure, no online system can be guaranteed to be completely secure.

6. How Long We Keep Your Information

We keep personal information only for as long as necessary to provide our services, meet legal requirements, resolve disputes and maintain accurate records.

When information is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Under UK data protection law, you have rights including:

• The right to access the personal information we hold about you
• The right to request corrections to inaccurate information
• The right to request deletion of your information where appropriate
• The right to object to certain uses of your information
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact:

BU Studio
19 Moss Lane
Oldham
Email: info@bu-studio.com

9. Changes To This Policy

We may update this privacy policy from time to time to reflect changes to our services, legal requirements or how we process information. Any updates will be published on this page with a revised update date.